Everything people ask us

No. We are an independent editorial resource based in the United Kingdom. We do not accept deposits, we do not hold customer funds and we do not run any wagering service. When you decide to open an account you leave our website and register directly with the licensed operator.

We only cover operators that hold a current licence from the UK Gambling Commission. Before a brand is published we check the public register entry, read the full terms, test the deposit and withdrawal routes with our own money, and confirm that the responsible-gambling toolkit works as advertised.

Some outbound links to operators are commercial links. If you open an account after following one, we may receive a fee from that operator. The fee never changes your terms, your odds or the price you pay, and it never buys a higher score. Full detail is on our Disclosure page.

Every operator legally accepting British customers must appear on the UK Gambling Commission public register. The number identifies the licensed business and its approved domain names. We publish both numbers and link straight to the register so you can verify each entry yourself in a few seconds.

Yes. Access to this website, and to every operator we write about, is restricted to adults aged 18 or over. Underage gambling is a criminal offence in the United Kingdom. Operators run identity and age verification before any withdrawal is released.

GAMSTOP is the free national self-exclusion scheme for Great Britain. A single registration blocks your access to every operator licensed to serve British customers for six months, one year or five years. Both brands we review are connected to it. If you feel your gambling is no longer under your control, registering is the single most effective step you can take.

Each review carries a last-checked date. We revisit every published brand at least once a quarter, and immediately if a licence status, ownership, bonus structure or payment method changes.

No. We have no access to any customer account and cannot process refunds, release withdrawals or overturn account decisions. Complaints go first to the operator, and then to the approved alternative dispute resolution body named in that operator’s terms.

No. Every word here is written and checked by our own editorial team. We do not host comments, forums, uploads or any other user generated content.

Five weighted pillars: welcome terms, lobby depth, banking speed, mobile experience and customer support. Each is scored out of ten by the reviewer who ran the account, and the pillars are then combined into the overall figure shown at the top of the review.

Debit cards, bank transfer and mobile wallets such as Apple Pay are standard. Credit cards have been banned for gambling in Great Britain since April 2020, so no licensed operator may accept one.

UK licence conditions require operators to verify your name, address and date of birth before you gamble, and to complete source-of-funds checks in defined circumstances. Uploading documents early usually means a faster first withdrawal.